Are you a highly organized and proactive individual with a knack for seamless operations and strong communication skills? We’re seeking a dedicated Operations & Sales Support Executive to play a crucial role in our growing team, ensuring smooth administrative processes and supporting our merchant acquisition efforts.

Your Responsibilities:

Administrative Management

You’ll be the backbone of our daily operations, ensuring everything runs efficiently.

• Communication Hub: Manage all incoming and outgoing correspondence, including drafting and replying to emails and formal letters, ensuring timely and professional communication.
• Scheduling & Coordination: Efficiently set up and manage appointments, meetings, and calls with colleagues, clients, and partners, handling invites and schedules.
• Financial Administration: Oversee and manage bills, invoices, and petty cash, ensuring accurate record-keeping and timely payments for utilities, parking, and other expenses.
• Data Steward: Organize and maintain both electronic and physical data files, ensuring data accuracy, security, and confidentiality through precise entry, analysis, and reporting.
• Logistics Coordination: Oversee the labeling and packing process, ensuring products are accurately identified and safely prepared for distribution. This includes:
  • Labeling: Applying correct labels with product names, barcodes, batch numbers, and regulatory information.
  • Packing: Selecting appropriate materials and carefully packing products for protection during transit.
  • Quality Control: Conducting pre-packing checks to ensure product quality, integrity, and accurate labeling.
  • Documentation: Maintaining meticulous records of the labeling and packing process for traceability.
  • Storage Liaison: Ensuring products are stored under proper conditions for quality preservation.

Merchant Acquisition & Sales Support

You’ll play a key role in supporting our sales growth by facilitating merchant onboarding and providing essential sales-related administrative support.

• Invoice & Receipt Management: Generate and issue accurate invoices for sales and services, and promptly provide receipts to merchants upon payment, maintaining transparency and accountability.
• Market Research & Lead Generation Support:
  • Assist in understanding our target audience and identifying potential industries and businesses.
  • Support lead generation strategies through research for networking events, cold outreach, and referral programs.
• Lead Qualification & Nurturing: Help qualify leads based on set criteria and assist in maintaining regular communication to nurture relationships.
• CRM Management: Utilize CRM software to organize and track lead information, interactions, and follow-up tasks.
• Feedback Loop: Contribute to gathering feedback to refine lead generation strategies and improve campaign effectiveness.

What We’re Looking For:

• Highly Organized: Proven ability to manage multiple tasks, prioritize effectively, and maintain meticulous records.
• Excellent Communicator: Strong written and verbal communication skills for effective email, letter, and internal communication.
• Proactive & Resourceful: Takes initiative and can troubleshoot issues independently.
• Detail-Oriented: Pays close attention to accuracy in all administrative and documentation tasks.
• Tech-Savvy: Comfortable with office software, CRM systems, and general data management.
• Team Player: Able to collaborate effectively within a fast-paced environment.

If you’re ready to make an impact and grow with a dynamic team, we encourage you to apply.